36V 8"(20cm) Pole Pruner Tool Only (RPP3600)

If the chain feels dry or causes tension while cutting, check the oil reservoir. Ryobi chainsaws have an automatic oiling system that requires proper lubrication. Fill the reservoir with the recommended bar and chain oil, such as Power Fit 500ml (…

Before performing any maintenance or troubleshooting, ensure the chainsaw is off, if a petrol product - ensure the engine is not running, for a battery powered saw – remove the battery, and engage the chain brake.

Excessive chainsaw vibration can result from a loose chain or cutting wood that's too thick for the unit. Ensure the chain is properly tensioned using the side knob. Check the tool’s specifications on the Ryobi product page to confirm it's…

If your chainsaw won’t start, check if the chain brake is engaged, the chain is over-tensioned, or the battery is low or overheated. Ensure the chain fits snugly but isn’t too tight, and verify the battery is fully charged and cool. Wait 15 minutes…

Watch the video in this support article to learn how to maintain your chainsaw.

Always hold the chainsaw with your right hand on the rear handle and your left hand on the front handle. Holding the chainsaw with a reversed hand configuration increases the risk of personal injury and should never be done.

To maintain your chainsaw, remove the battery, loosen chain tension, and take off the sprocket cover. Remove the old bar and chain, then install the new chain on the bar with correct orientation. Reattach the bar, loop the chain around the sprocket…

To tension your chainsaw, first remove the battery pack. Unlock the tensioner by turning the knob counterclockwise. Adjust the chain tension, aiming for a 4-5.5 mm gap between the drive teeth and the bar, tightening or loosening with the adjustment…

Inconsistent cutting may be due to a dull or incorrectly fitted chain. Sharpen or replace the chain if the teeth are worn, and ensure it's properly tensioned using the side knob. Visit the Ryobi YouTube page for sharpening tutorials.

If your chainsaw shuts down, check a few things: make sure the battery isn’t overheating, as it may go into Over Temperature Mode; avoid forcing the saw and apply light pressure instead; don’t run it at full power continuously; ensure the chain is…

Your chainsaw is designed to cut wood only and should not be used on metal, plastic, masonry, or other non-wood materials, as doing so could create hazardous conditions and damage the tool.

Oil leaking is a common occurrence and does not signify an issue with your Pruner. Oil is pumped through grooves around the chain bar to ensure the chain and bar are lubricated correctly. Therefore it’s common and expected to have oil left in these…

It’s normal for a RYOBI 18V/36V chainsaw to leak oil when not in use due to temperature changes causing air in the oil tank to expand and contract, which pushes oil through the system. Overfilling and storing the chainsaw on uneven surfaces can…

Check your battery’s charge level indicator. Batteries will lose power as the charge reduces. If your battery is nearly depleted you will experience lower power than a fully charged battery.
The larger the battery, the longer the chainsaw…

If your 18V or 36V RYOBI Pole Pruner charger isn't working, make sure your battery is correctly inserted in charger, and that the battery isn’t hot. RYOBI batteries have overheat protection built into them. If the battery is too hot the charger…

Check your battery’s charge level indicator. Batteries will lose power as the charge reduces. If your battery is nearly depleted you will experience lower power than a fully charged battery.
The larger the battery, the longer the chainsaw…