When you buy a Ryobi product from Bunnings, your receipt (proof of purchase) is one of the most important things to keep. This is usually your store receipt in paper or digital (sms) format, but it can also be an online order confirmation or invoice.
It might seem small, but it can make a big difference if you ever need help with your product.
Why is your receipt so important?
1. It helps with Warranty Claims
If something goes wrong with your product, your receipt tells us:
- When the product was purchased
- If it is still within the warranty period
Without this, we may not be able to confirm your warranty. Find out more information about Warranties here.
2. It speeds up support
When you have your receipt ready, our team can:
- Identity your purchase
- Provide faster help or claims at Bunnings
- Avoid delays asking for extra information
3. It confirms the right product
Receipts help confirm:
- The exact model or kit you purchased
- Any included accessories or parts
This ensures you get the correct support or replacement.
What happens if you don’t have a receipt?
In some cases, we may not be able to:
- Confirm your warranty period
- Process a claim at Bunnings
- Provide certain support options
Keeping your receipt helps avoid these situations altogether.
The easy way to store your receipts
You don’t need to worry about losing paper receipts.
With a myRyobi account, you can store them safely online.
How to save your receipt in MyRyobi
Step 1: Create or log in to your MyRyobi account
Step 2: Register your product
Step 3: Upload a photo or copy of your receipt. See article “How to upload receipt” if you need help. That’s it! Your receipt is now stored securely and easy to access whenever you need it.
Why Use MyRyobi?
- Keeps all your receipts in one place
- Makes warranty claims faster
- Helps you track your products
- Gives you easy access anytime
Helpful Tips
- Keep a photo of your receipt on your phone
- Upload it to MyRyobi as soon as you buy your product
- Make sure the receipt is clear and readable. Make sure the date of purchase and product details are visible. If the receipt is long, you may fold it or capture it across multiple clear sections
____________________________________________________________________________
Need Help?
If you have questions about your product or need help with your receipt, our support team is here to help. Call 1300 697 962 for assistance.
ALL
