You can still register your RYOBI product even if you don’t have your proof of purchase (receipt). However, it’s important to understand how this impacts your warranty and eligibility for certain offers.
Can I register my product without a receipt?
Yes — you can register your RYOBI product without uploading a receipt.
Registering your product allows you to:
- Keep a record of your tools in one place
- Receive New products release notification
- Access to competition, promotions and surprise and delights.
- Receive helpful tips, maintenance advice
However, some other loyalty benefits require proof of purchase.
What happens if I don’t have a receipt?
If you register without a receipt:
- Your product will still be added to your MyRYOBI account with standard warranty inclusion. Please check your warranty here
- You can track and manage your tools
- You will not be eligible for extended warranty
- You will not be eligible for redemptions that require proof of purchase
This is because a receipt is required to confirm:
- The date of purchase
- Where the product was purchased
- Whether the product qualifies for warranty extensions or redemption of offers
Why is proof of purchase important?
Your receipt helps to:
- Confirm your warranty period
- Validate eligibility for extended warranties
- Process warranty claims and product offer redemption
Can I add my receipt later?
Yes - if you find your receipt later, you can upload it to your MyRYOBI account, by going to “My tool bag” and click “Edit” near the product you are trying to add the proof of purchase.
Once a valid receipt is added:
- You may become eligible for extended warranty (if within 30 Days from purchase day)
- You can access claims that require purchase verification
Need More Help?
If you're unsure how to proceed or have questions, our support team can assist.
Call 1300 697 962 for assistance
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